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Client's Charter

  1. To ensure every response via system / social media is answered within two (2) working days
  2. To ensure every response on approval of visit (local and international) is given within three (3) working days
  3. To ensure dissemination of information on all UPM activities is done within two (2) working days after being received from the organiser (Putra Bulletin Putra / Facebook)
  4. To provide feedback (comment, amendment or correction) for programme book / MC text / backdrop / bunting within seven (7) working days after being received from the organiser
  5. To ensure media invitation letter for UPM publicity purposes is issued to the media within three (3) days prior to the event
  6. To ensure KPI report is disseminated to all PTJ Heads after a KPI workshop within three (3) working days
  7. To ensure dissemination of ranking results (QS, THE, Greenmetric, Best Global Ranking) is implemented within two (2) working days

 

CLIENT'S CHARTER REPORT

MAY 2017

JUNE 2017

JULY 2017

AUGUST 2017

SEPTEMBER 2017

Updated:: 11/10/2017

MEDIA SHARING

CORPORATE STRATEGY AND COMMUNICATIONS OFFICE
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
03 8946.6003
03 8946.8972
C1511033326